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970-565-4444 800-709-3726

An upgrade to this website will take place on Wed., April 25th. This process can take up to 24 hours to complete. Please be aware that link access to our online payment system will be limited during this time, but you can call 970-565-4444 during regular business hours (7:30 a.m. - 5:30 p.m.) for assistance. Thank you.

Contact Us

Billing Inquiries

  • Current/General: 970-565-4444
  • 800-709-3726


Postal Mail

  • P.O. Box K, Cortez, CO 81321

Corporate Headquarters

  • 801 North Broadway, Cortez, Colorado 81321

Engineering & Operations

  • 23999 Road L.4, Cortez, Colorado 81321

Cortez Office Hours

  • 7:30 am to 5:30 pm, Monday-Thursday
  • Friday: 7:30 am - 11:30 am

Empire's office is closed to observe the following holdays:

  • New Year's Day in January
  • Memorial Day in May
  • Independence Day in July
  • Labor Day in September
  • Thanksgiving Day and the day after in November
  • Christmas Eve and Christmas Day in December

Note: If a holiday occurs on Saturday, the precedingt Friday is observed. If a holiday occurs on Sunday, the following Monday is observed. 



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